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Owned and operated by Legacy Wellhaus, our team is ready to assist with any questions about your wellness equipment.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, and transit typically takes 5 to 8 business days. Free shipping is available on most orders within the Continental U.S., excluding Alaska and Hawaii.
How can I track my order?
Once your order ships, you will receive a confirmation email with tracking information. You can also check your order status by logging into your account or contacting our support team.
What is your return policy for large wellness equipment?
We understand that items like infrared saunas, cold plunges, and Pilates reformers are significant investments. Please contact our team directly so we can walk you through the return or exchange process for your specific product.
Can I exchange one product for a different model?
Absolutely. If you would like to swap a red light therapy panel for a different size or exchange a massage chair model, reach out to our team and we will coordinate the exchange details with you.
How do I choose the right red light therapy panel or infrared sauna?
Our team can help match you with the right product based on your space, intended use, and preferences. Send us a message or give us a call and we will guide you through the options.
Do your cold plunges and PEMF mats require special installation?
Setup requirements vary by product. Cold plunges may need access to a water source and drainage, while PEMF mats are generally ready to use out of the box. Our team can provide specific guidance for any item in our collection.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our support team aims to reply to every inquiry within one business day.
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Curated Quality
Every product in our collection is thoughtfully selected for craftsmanship, durability, and refined design.
Complimentary Shipping
Most orders ship free within the Continental U.S. with careful handling for large wellness equipment.
